We strive for your satisfaction. Please review our policy below.
- Return Window: Returns/Exchanges accepted within 7 days of delivery for eligible items.
- Eligibility: Items must be unused, in original condition and packaging. Customized designs may be non-returnable unless defective.
- Process: Contact support with your order ID and issue description. We will guide you through the steps.
- Refunds: Approved refunds are processed to the original payment method. Processing times vary by bank/gateway.
- Cancellations: Orders can be cancelled before dispatch. Post-dispatch cancellations may not be possible.
- Exceptions: Final sale items and certain personalized products are not eligible for returns unless damaged.
We may request photos for quality checks. Shipping fees are non-refundable unless the return is due to our error.